The Truth Behind the Biggest Myths About Software Quality Assurance

Oct 7, 2020

software outsourcingSomehow, many people in the professional world still don’t comprehend just how important quality assurance is during the software development process. When it comes to cutting costs and shortening timelines, quality assurance is always one of the first affected areas. However, QA is an absolutely essential aspect of successful software development not only for present projects, but also those in the future.

Software quality assurance is the process used to assure all that software development processes, methods, activities, and work items are constantly monitored and comply with necessary standards. This not only helps ensure that software products take care of any required or applicable laws and regulations but also guarantees the proper quality of the products through the proper methods and processes.

It’s common to mix up software quality assurance and testing or to use them interchangeably as the same thing. However, these processes are actually different. Testing helps identify bugs, issues, and errors within a piece of software usually at the end of the Software Development Life Cycle of the specific product at hand. While software quality assurance also helps identify errors and issues in a software product, this process also helps fine-tune the development process to ensure that the next product will run even more smoothly.

Quality assurance is an involved, detailed part of the SDLC. It’s commonly completed alongside the other steps throughout the entirety of development to help streamline the process. Many software development companies choose to outsource their quality assurance processes to third-party software QA outsourcing partners as this gets fresh eyes on projects from trained professionals.

The Top Software Quality Assurance Myths

Because software products must be as user-friendly as they are functional, it’s important that organizations understand and emphasize the quality assurance process during development. However, there are many misconceptions surrounding QA that are simply untrue and cause quite a bit of confusion.

Here are just a few of the common myths and misconceptions about the process of quality assurance and the truths behind them:

  • Quality assurance is simple and easy. – People have a tendency to assume that because being a software quality assurance tester requires minimal to no coding abilities, it’s an easy thing to do. In reality, it’s an extremely challenging career requiring many different skill sets.

    This includes not only an analytical and problem-solving mind but also a creative person with effective critical thinking and communication skills. These skills are required for the planning, development, and implementation of tests as well as helping in the reproduction of bugs or helping to “break” systems. A quality QA tester has a mix of hard and soft skills that are rather difficult to find in one person.

  • QA testers are the enemies of software developers. – The successful delivery of quality products to final end-users is a team effort. Because of the nature of their jobs, it’s common for people to think that QA professionals and software developers hate each other. After all, the quality assurance process does help poke holes and find problems with the developers’ hard work. Thankfully, this is untrue as the development teams are all working towards the same common goal.
  • Quality assurance testing ensures that the product is bug-free. – Although QA testing (alongside more generalized testing) helps to reveal bugs in a software product, it’s impossible to guarantee that the product is bug-free. Software QA testers implement rigorous and reliable procedures to help catch as many system bugs and errors as possible.

    However, it just isn’t possible to ensure that a program is 100% free of errors – and it would be even with an unlimited timeline and budget. Many software products still have some bugs and issues after release to the end-users and meeting the necessary requirements of the project.

  • Artificial intelligence makes human quality assurance professionals obsolete. – While it’s true that many areas of technology have replaced humans with robots, it isn’t really a feasible idea for quality assurance. Not yet, at least. Manual testing is a huge part of QA as a human must not only search for and assess the errors within a product, but also the look, feel, usability, and quality of a software program.

    Human QA testers must put themselves in the position of the end-users to envision the customers’ journey with the product. They check the user experience based on this and artificial intelligence programs have yet to catch up enough to accomplish this very human task. While artificial intelligence is incredibly helpful with repetitive tasks and can definitely help assist humans during QA, it can’t replace them.

Quality assurance is a vital step in successful software development and is often misunderstood as a whole. Companies that understand just how valuable quality assurance is to the software that they’re producing hire skilled in-house professionals or choose to partner with a third-party software QA outsourcing company. As every company’s reputation and success relies on releasing successful, high-quality products, quality assurance is an absolute necessity for every software development organization.