Nokia has issued a product advisory for the Nokia-branded BL-5C battery manufactured by Matsushita Battery Industrial Co., Ltd. of Japan between December 2005 and November 2006. However, this product advisory is only for this particular product and does not apply to any other Nokia-branded battery.
Nokia has stated that in very few instances, the Nokia-branded BL-5C batteries subject to the product advisory could potentially face overheating initiated by a short circuit while charging, causing the battery to dislodge. Currently, Nokia is working closely with Matsushita and will be working with appropriate authorities to examine this situation.
Nokia has a number of suppliers for BL-5C batteries who have jointly created over 300 million BL-5C batteries. This advisory applies only to the 46 million batteries manufactured by Matsushita between December 2005 and November 2006, from which there have been around100 incidents of overheating reported globally. No serious injuries or property damage have been reported.
Users with a BL-5C battery subject to this advisory should keep in mind that all of the around 100 incidents have taken place when the user was charging the battery. Nokia maintains that this problem does not have an ill effect of any other use of the mobile device.
Consumers can get their Nokia BL-5C batteries replaced subject to this product advisory.
The BL-5C batteries which are subject to the product advisory were used with the following Nokia models or separately as accessories:
Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60
So open and check the battery right now. The Nokia battery will have “Nokia” and “BL-5C” printed on the front of the battery. On the reverse, the Nokia mark appears at the top and the battery identification number (consisting of 26 characters) is found at the bottom. Consumers should refer to this identification number to decide if their battery is among the batteries manufactured by Matsushita between December 2005 and November 2006. A comparison of that number with those subject to this advisory will determine a consumer’s ability to obtain a replacement free of charge.
For more info and to check on your battery status, please visit www.nokia.com/batteryreplacement/en/.