Apple recently launched an iPhone 6S Program for Unexpected Shutdown Issues in response to some owners experiencing problems with their battery. However, the only way for people to find out if their handset was affected was to go to an Apple Store or Authorized Service Provider to check whether its serial number showed up within the company’s database.
This is clearly a pretty cumbersome process, since it involves trudging all the way to an Apple Store and waiting to find out if there’s a problem in the first place. The brand seems to have realized that, which is why it’s now rolled out a new serial number checker on the program’s page.
iPhone 6S users can now simply enter their device’s serial number to find out if their unit is eligible for a free battery replacement. The simplest way to find out the code is by heading to Settings, followed by General, and finally About. Individuals can then tap and hold down the number to copy and paste it into the checker tool.
Alternative methods include seeking out the serial number via the iPhone’s packaging or connecting the smartphone to iTunes and clicking on the Summary tab. Apple says the concern only affects a small number of units which were manufactured between September and October 2015.
Affected iPhone 6S models can be handed over at an Apple Authorized Service Provider or Retail Store for the replacement process to commence. It’ll be examined beforehand to determine whether it’s in working order and eligible for the initiative. Additional costs may follow if there’s any repair work to be done.
You can check out the new serial number checker here. Note that you can apply for a refund if you’ve already gotten your iPhone 6S repaired previously.