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Motorola explains why the Moto X 1st Gen hasn’t been treated to Lollipop as yet

Motorola has promised to quickly update most of its 2014 smartphones to Lollipop including the 1st generation Moto X which went official back in 2013. And while a lot of its newer and even older devices have already (or are being) treated to the new OS, the then flagship device is still stuck on 4.4 KitKat with no word on when it’ll taste version 5.0 officially.

The company has finally gone on the record to justify why there has been no Android 5.0 Lollipop update for the Motorola Moto X first generation smartphone. In response to a query on Twitter, the OEM’s official support account reaffirmed that the handset will be getting the new OS. It further notes that the ‘chipset requires more effort.’

Motorola Moto X

By this, the company means that the OS needs to be tweaked more in order to get everything functioning. It also looks like Motorola hasn’t been able to produce a ‘satisfactory experience’ as yet and performance might not be up to the mark either. Well, the company is working to fix all issues instead of dropping the update altogether.

Also read: Second gen Moto E from Motorola has been spotted again, this time on Best Buy

Additionally, previous reports have noted that issues with early releases of Android 5.0 Lollipop have been the reason behind most of the delays. Also, Google will soon push out version 5.1 starting with its Andorid One program. Motorola’s support team, however, cannot confirm as yet whether the 2013 Moto X will be getting the upcoming OS as well.

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Here’s a refresher on the Motorola Moto X 1st gen’s specs:

– Android 4.4 KitKat
– 4.7-inch 720p HD Super AMOLED display
– 1.7GHz dual core Snapdragon S4 Pro SOC
– 2GB RAM, 16GB/32GB storage options
– 2200mAh battery
– 2MP front camera, 10MP rear snapper

All that 1st generation Motorola Moto X users can do is patiently wait for the company to deliver on its promise. We’ll keep you updated with any new information we get about the Android 5.0 Lollipop update.