Most of us have faced a situation where we’ve accidentally damaged our smartphone and have to pay an astronomical amount to get it fixed. Xiaomi has now come out with a new Mi Protect insurance service in India just for these occasions.
Mi Protect covers all kinds of catastrophes which could befall a device such as dropping it in the toilet, spilling coffee on it, crushing it by sitting and even letting it fall down a staircase. The insurance policy can only be taken out when purchasing a new handset on the Xiaomi website and is not applicable for standalone phones.
Xiaomi has joined hands with OneAssist for this venture. Redmi 2 and Redmi 2 Prime users have to pay Rs 275 for it, while Mi 4i 16GB, Mi 4 16GB and Mi Pad consumers must shell out Rs 499. The contract lasts for a year and includes a free pick-up and drop service, plus a second servicing. To activate the plan, individuals are required to call 1800 407 333333, 1800 123 3330 or 0 8080 333 333.
The same set of numbers have to be used in case of maintenance. A Mi Protect team will be sent to verify the damage. If it’s genuine, the smartphone is supposed to be forwarded. Note that insured members must pay a fee of either 3% of the repair cost or Rs 300, depending on which figure is higher. So people still have to pay for the accident, but at a lesser rate than usual.
Xiaomi Mi Protect comes with various other features like the ability to block a stolen SIM card anywhere in the world, a SIM misuse insurance cover of up to Rs 3000, and 1TB of Docusafe cloud storage. You can view the terms and conditions of the policy here.