Apple’s not been in a particularly great place with its customers ever since it confessed to slowing down their iPhones without telling them. The company tried to deal with the anger by discounting its batteries worldwide, but industry sources are now accusing it of overcharging people for the batteries in the first place.
To recall, Apple normally asks for $79 to replace iPhone batteries in the US. This has been done away with for a year in favor of a $29 cost. However, insiders told ET News that the reduced rate can’t be called discounted when compared against the price of other premium phones.
One official points out that Samsung, LG and Apple have the most advanced batteries in the market and there’s no reason for one to cost more than the other. He concedes that replacing an iPhone’s battery might be a bit trickier because of unique parts like the black pouch and tape, but that’s still no reason for the number to be so high.
To compare, Samsung charges KRW 40000 (about $38) to swap out the Galaxy S8’s battery, while LG charges up to KRW 35000 (roughly $33) for the G6. Making things worse is the fact that iPhones generally have smaller battery capacities than its rivals. For instance, the iPhone 8 has a 1821mAh battery, but the Galaxy S8 boasts of a 3000mAh one.
Apple’s slashed the cost of battery replacements in South Korea from KRW 100000 to KRW 34000 for now, but insiders believe the brand isn’t suffering any losses from the lower rate. An executive at a handset maker labeled it a highly calculated figure, with Apple only cutting costs for appearances when it’s not even a discount taking parts and labor into consideration.
Here’s hoping Apple changes its tune and makes its temporary $50 reduction into a permanent one. After all, iPhones will continue to slow down after the deadline has passed and there’s no reason why a customer should pay through the roof for simply wanting to speed up their handset.