Apple has quietly announced a new repair program for the iPhone 8. It seems “a very small percentage” of units have logic boards with a manufacturing defect. The affected devices went out into the world between September 2017 and March 2018 in the US, Hong Kong, China, India, New Zealand, Australia, Japan, and Macau.
If your iPhone 8 is suffering from unexpected restarts, a frozen screen, or an inability to switch on, it might be afflicted with this issue. You can check your device’s eligibility by heading to the iPhone 8 Logic Board Replacement Program page here and entering your smartphone’s serial number.
iPhone 8 Repair Steps
If it qualifies, Apple is promising to repair your iPhone 8 for free. It should be noted that this problem doesn’t affect the iPhone 8 Plus or any other iPhone generation. If you go ahead with the repair, you should back up your iPhone to iTunes on your computer or to iCloud before handing it over for service.
Once you’ve done this, you have three options. You can either go to an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or get in touch with Apple Support to mail your iPhone 8 to an Apple Repair Center.
Whatever you choose, Apple says it’ll examine the iPhone 8 prior to service to check if it’s eligible for the initiative. If there any damages which could hinder repairs like a cracked screen, it’ll have to be resolved before service begins. You might have to pay out of your own pocket for this additional fix.
You should also keep in mind that Apple won’t extend the standard warranty of your iPhone 8 and could limit repair to the country where it was bought. Moreover, the program will stick around for 3 years after the first retail sale of the unit.