Faulty Asus Eee Pad Transformer Prime owners in UK get refund or extended warranty

Transformer Prime UK Recall

Acknowledging the GPS issue that’s present within the Asus Eee Pad Transformer Prime TF20 tablet, the Taiwan-based manufacturer is now offering a refund or extended warranties for all faulty devices in the UK. In addition to this, the recently announced TF700 variant is expected to hit the country sometime after June, 2012.

Currently being supplied to the UK, this particular tablet model doesn’t seem to have any known Wi-Fi issues. However, users facing problems with its GPS module can return the device back to the manufacturer. And based on the standard consumer rights applicable, a full refund is likely to be provided on all faulty purchases. Besides this, the company is offering users an extended warranty period of an additional 6 months for those who wish to keep the tablet.

Transformer Prime UK Recall 1

A post made on the official Asus blog stated, “Any customers who have purchased a Transformer Prime TF201 and are dissatisfied with the performance of the GPS module are advised to return the unit to their point of purchase for a full refund as per standard consumer rights that apply in the UK.”

Acclaimed as the first tablet to run on the quad core Nvidia Tegra 3 SOC, the device houses a 10.1-inch LED backlit capacitive multi-touch display, an 8MP camera and storage options of 32GB and 64GB. With a resolution of 1280 x 800 pixels, it employs a 12-core GeForce GPU and the vSMP technology. Being powered by the Android Honeycomb OS, the company recently rolled out the Ice Cream Sandwich update through the OTA delivery method.

Users having a faulty Asus Eee Pad Transformer Prime TF20 tablet in their possession will be eligible to a refund upon returning the unit back to its place of purchase. Those who wish to retain the device are currently being offered an extended warranty period of 6 months.

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