Whether you’re comfortable with the idea or not, mobile banking is the future. Security is a major concern for those considering virtual wallets, net banking and other digital payment platforms. But you know who’s more concerned about security? Banks. They know how important is it to reassure customers about the safety of online banking solutions. DBS has joined the mobile banking race with its digibank app designed within smartphones and tablets in mind.
The application uses soft-tokens, a sort of two-factor authentication system, to add an extra layer of security. Since online threats keep evolving, DBS updates the tool regularly too. The best thing about digibank is how quick the setup process is. And its interface is very intuitive. We were able to create an account in less than 90 seconds and recharge our mobile balance without any hassles. The app is great for paying bills, making online purchases and transferring funds too.
We did experience the app freezing two times due to poor network reception. So as with any other software needing an internet connection, make sure you have good data coverage while using it. Users can add money to their digibank ‘wallet’ via a debit card (credit card not an option), net banking or an IMPS/NEFT/RTGS transfer of funds from another bank account. A username and password are conveniently the only details required to log in.
If you like what DBS has to offer, you can sign up for an account with the bank right from the mobile app. It’s called digiSavings and delivers the full functionality of online banking right from your touchscreen. The process involves submitting your PAN card and AADHAAR card information, and providing biometric verification. Apart from availing of internet banking services through digibank, you also get a physical ATM card which can be used at any kiosk for free.
Top features of the digibank app:
– Takes less than 60 seconds to set up an account
– Just asks for a password to log in
– Two-factor authentication for extra security
– Really cool discount deals for users
– Cross platform compatibility
– Intuitive user interface
– Intelligent virtual assistant to answer queries 24 x 7
Disclaimer: This post is presented by DBS, but all thoughts and opinions are my own.