ASUSTeK Computer Inc. has announced a tie-up with RT Outsourcing Services Limited as its service partner. RT Outsourcing Services is one of the leading hardware and technology manufacturers in India.
According to Ms. Ruth Lu, General Manager, Service, ASUS India, “ASUS as progressive organization believes in the offering the best quality of products as well as efficient service. We look forward to continuously elevating our service offerings to our channel partners as well as end customers.”
RT Outsourcing Services will provide service to all ASUS customers for its LCD Monitor and Notebook products only. These services will be available across 24 locations in India itself, which include Chennai, Bangalore, Chennai, Delhi, Kolkata, Mumbai, Ahmedabad, Chandigarh, Hyderabad, Cochin, Pune, Jaipur Ludhiana, Lucknow, Dehradun, Siliguri, Indore, Coimbatore, Ranchi, Guwahati, Bhubaneswar, Patna, Jamshedpur, Raipur and Surat.
As a leading 3C manufacturer (Computers, Communications and Consumer Electronics), ASUS has constantly been in the forefront of continuously expanding their product lines. Thus, this effort has been made by ASUS India, as a measure to improvise and expand the service to its customers.
ASUS India has chosen RT Outsourcing, as it is a leading hardware and technology manufacturer in India. In fact, RT Outsourcing offers integrated helpdesk, repair and logistic services for IT, telecom, and CE businesses. They also have a centralized ‘state of the art’ call centre in New Delhi, as well as two facilities in New Delhi and Bangalore, which will take care of restoring the damaged products.