Customer service is the backbone of any business, playing a vital role in taking it to the next level. A recent study shows that 90% of Americans use customer service as a factor to decide whether or not to do business with a company. So, it’s clear that if you want to achieve this goal, you need to solve customers’ problems and assure them that you’ll be around whenever they need you.
Pioneer in no-code technology, Appy Pie is all set to launch live chat software to help small businesses boost customer satisfaction and deliver a great user experience like never before. One of the best ways to offer real-time assistance to customers, the live chat software can prove to be a simple, yet effective communication medium for improving both, customer service and loyalty.
What’s interesting about their upcoming feature is that SMBs can integrate live chat to their apps or websites without having to write a single line of code. A service designed to improve customer retention, the live chat software makes it far easier and more convenient for the customer service representatives to connect with the customers in real-time and serve them better.
By integrating Appy Pie’s live chat software in their app or website, small businesses can gain a multitude of benefits – increase sales and conversions, reduce costs, proactive outreach, build long term relationships with customers and much more. With better experience, businesses can not only get word-of-mouth recommendations, but they can also get shout-outs on social media from their customers.
With the launch of live chat software, Appy Pie is all set to expand its roots in the customer service industry and assist small-to-medium-sized businesses to gain access to the latest and best technologies at considerably low costs. Designed to help businesses make the most of their sales team’s time, the live chat software is easy to customize, so that users can adjust it to fit their exact live chat needs.
Appy Pie is preferred by many small and medium-sized businesses for the ease with which users can create apps and websites using their platform. Now with their live chat software, they are bound to become the first choice of businesses looking to go beyond their customers’ expectations and stay a step ahead of their competition.
After enjoying considerable success with their DIY mobile app builder, Appy Pie wants to expand their product portfolio so that users can gain access to the future of technology and effective tools that get their jobs done without requiring an enormous capital. An AI-powered DIY platform, Appy Pie also helps startups save thousands of dollars with its workflow automation services, enabling them to create a greater impact with less efforts by adding speed, consistency, and visibility to their workflow.