iPhone 7 owners facing connectivity issues are in luck as Apple has launched a Repair Program for a “No Service” issue. The company has promised to fix all affected units for free, though there are some strings attached.
As per Apple, a small percentage of iPhone 7 units might show “No Service” in the status bar even if there’s plenty of cellular coverage around. This usually happens after Airplane Mode has been deactivated and the phone can’t manage to re-connect.
Apple blames a component which has failed on the main logic board for this mess. It seems the affected units were manufactured between September 2016 and February 2018 and sold in the US (including Puerto Rico and the US Virgin Islands), Hong Kong, China, Japan, and Macao.
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People can check if their iPhone 7 has fallen victim to this by checking if they have the model number A1660, A1780, or A1779. The information is printed on the back of the device underneath the main iPhone branding.
If the iPhone 7 does come under the purview of the program, they can head to their nearest Apple Store to get their free repair done. The brand is currently getting in touch with users who have already paid to get this fixed and is offering them reimbursements. It’s asking people who haven’t gotten the email by the end of March 2018 to contact it.
It should be noted that any damage which blocks Apple from completing the patch up will have to be resolved first. So individuals might end up paying for fixing their device’s screen before they can get rid of the “No Service” issue.