Samsung’s constantly maintained that the Galaxy Note 7 fiasco hasn’t resulted in any injuries and the recall is a precautionary measure to make sure none happen. However, it may be too late for that since a 6-year-old boy has reportedly suffered burns after the handset exploded in his hands.
According to the New York Post, the incident occurred in Brooklyn on September 10 when the boy was watching videos on the Galaxy Note 7. The battery suddenly ignited and set off alarms in the house. The child apparently suffered burns to his body as a result of the explosion and was rushed to the hospital.
The boy’s grandmother says that he doesn’t want to see or go near any phones and has been crying to his mother. The family is currently in touch with Samsung regarding the incident. The timing of the case is particularly grim since the brand had issued a statement urging customers to power down and hand in their phones on that day itself.
A Florida-based family recently had a narrow escape with their own Galaxy Note 7. A man supposedly left the phone charging in his Jeep after getting out of the car with his wife and children. The smartphone blew up and engulfed his vehicle in flames.
Customers in the US have two options under the exchange scheme. One involves getting a temporary Galaxy J series phone till the safe Galaxy Note 7 ships out. The other choice lets them exchange their device for a Galaxy S7 or Galaxy S7 Edge. Owners will also get a $25 gift card, in-store credit or bill credit from select carrier retail outlets.