Tech Shout!

Nokia’s upcoming glitzy music download service launch could perhaps get ruined, thanks to the warning that Nokia has received, wherein the mobile phone operator could decline offering the Finnish mobile phone giant’s handset to its 16M subscribers in the UK, unless Nokia agrees to work with Orange to make certain the customer experience is ultimate, according to a report by ‘The Independent’.

Apple’s iTunes is one service that has ended up posing cut throat competition to most music services companies and Nokia is in the similar situation. Nokia will be having a press conference today in London, where it will chalk out plans to egt even with iTunes. Though no particular products have been confirmed yet, what’s possible is that a line-up of devices, including the N81 will foray into the mobile music zone. The service is slated for a November launch, in the UK.

Ironically, inspite of having such as overwhelming presence in the mobile phone domain, Nokia depends on mobile phone networks such as Orange and Vodafone to offer music connectivity on to the handsets.

Orange wants to essentially assess the performance of the Nokia music store along its own music download service.

“We are still to see a working demo of the music store,” read the memo issued.

It further stated: “We would expect a significant level of customer confusion and increased calls to customer services as a result of housing both players on a device and our data tariffs would be negatively impacted as they were not designed to deal with such large individual music files.” “’In short, if this was an Orange service, we would definitely not launch yet to protect our customer experience.”

The memo goes on to the height of stating: “If this proposal is not accepted, we will regrettably be forced to derange this handset.”