Tech Shout!

Microsoft and Cisco Systems have entered into a partnership in order to incorporate the Session Initiation Protocol (SIP)-based Microsoft Live Communications Server with the SIP-based Cisco Unified Communications System, the software giant announced on Monday. The two companies say the joint venture would improve synchronised business communications.

Cisco and Microsoft will work together to develop a united solution that would be able to interface with Cisco’s Unified CallManager, allowing for desktop VoIP call control.

Barry O’Sullivan, Cisco vice present of the IP Communications Business Unit, said this was a common request among their customers. Microsoft added that the two companies share common users, so interoperability made good business sense.

Microsoft general manager for Unified Communications Zig Serafin said, “The interoperability of Live Communications Server and Office Communicator with Cisco’s communication offerings will lead to more effective real-time collaboration capabilities for our mutual customers.”

The solution to be provided by Cisco and Microsoft would allow for click-to-call and transfer of calls from the Redmond company’s Office Communicator product without the need for human interaction. Customers can also make a choice whether they want to take calls from a computer or desk phone.

In addition, one can view Cisco VoIP phone presence within Office Communicator, and transparent escalation of instant messaging and voice sessions, the companies said.

Microsoft says the initial phase of the deal would give way to the first interoperability solutions in August 2006.